FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Why choose us?

●Competitive price to help you save cost with good quality .

●On-time delivery.We genuinely understand the value of time in business and hence adhere to time and deliver the goods on time to our customers.

●NO MOQ.Buy what you want, we keep stock for you.

● Responsive and Professional.We have a supreme team who works rigorously to grown businesses beyond client’s expectations.

●We also accept trade assurance order to protect buyer.

What is the ordering process?

● Select your preferred car, confirm the price and delivery term with us;

● We  prepare the PI with bank details;

● Make deposit payment;

● After receiving your deposit payment , we get the vehicles ready;

● Balance payment should be done before shipment.

Do you offer vehicle customization services?

Yes, we do offer customization services. We can configure or upgrade products according to your requirements and provide you with professional advice in this aspect.

Do you provide after-sales service?

We have a high-efficient and professional team of car maintenance experts who can offer online guidance and provide professional repair services anytime.

What can you buy from us?

100% brand new cars, straight from the factory with zero mileage as well as Used Sedans, EV, Spare Parts.

Do you have a minimum order quantity?

Normally these is no MOQ for our customers.

What is the average delivery time?

The time will be various by different cars. Normally delivery time within 15-25days after receiving your deposit payment. The times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What kinds of payment methods do you accept?

L/C at sight or TT (30% deposit in advance, 70% balance before shipment).

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

What is the difference between an electric vehicle and a plug-in hybrid?
The main difference lies in its power system. A battery electric vehicle, also known as an all-electric vehicle (EV or BEV), is entirely powered by an electric motor. Plug-in hybrids (PHEV) have a dual power system that combine an electric motor with a conventional gasoline engine.

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